Privacy Policy

Quality Lifts Inc. is part of the Snap-on Incorporated group of companies (“Snap-on Group”), which processes your information. Quality Lifts Inc. is referred to as “we” in this privacy policy.

The protection of your personal information is an important concern to which we pay special attention.

This privacy policy answers frequently asked questions about the kinds of personal information we collect from you and how it is used.  

Please note, the privacy practices set forth in this privacy policy are for Quality Lifts Inc. only.  Other companies within the Snap-on Group may have websites and products that collect and use different personal information. Additionally, if you link to or otherwise visit any other websites, please review the privacy policies posted on those sites.

Should you have any questions or concerns regarding this privacy policy, please contact the data protection manager at: DataProtectionManager@snapon.com.

We may collect and process, and have collected and processed in the last 12 months, a range of personal information including:

We collect personal information from a variety of sources, including:

We may use your personal information in the following ways:

We may disclose Personal Information with the following categories of third parties:

In the preceding 12 months, we disclosed for our operational business purposes the following categories of Personal Information to the following categories of third parties:

Categories of Personal InformationDisclosed to Which Categories of Third Parties for Operational Business Purposes
IdentifiersAffiliates, Business Partners, Legal Authorities, Other Parties in Litigation, Service Provider
Commercial InformationAffiliates, Business Partners, Legal Authorities, Other Parties in Litigation, Service Provider
Financial InformationAffiliates, Legal Authorities, Other Parties in Litigation, Service Providers
Technical and Usage InformationLegal Authorities, Other Parties in Litigation, Service Providers
Geolocation InformationLegal Authorities, Other Parties in Litigation, Service Providers
InferenceLegal Authorities, Other Parties in Litigation

We will endeavour not to keep your personal information in a form that allows you to be identified for any longer than is reasonably necessary for achieving the permitted purposes. This means that information will be destroyed or erased from our systems or anonymized when it has reached the applicable retention period.  

We are a global company and we may process, store and transfer personal information we collect to a country outside your own, provided that certain conditions as set out in the applicable legislation are complied with.  

We endeavour to protect the security of your personal information. We will seek to maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we endeavour to protect your personal information, we cannot guarantee the security of your personal information transmitted to us or stored on our systems; any transmission is at your own risk. Once we have received your personal information, we will use procedures and security features to try to prevent unauthorised access. These procedures include physical, electronic, and managerial procedures.

If you are still concerned about placing an order online, please feel free to call a customer service representative at 1-877-762-7664 and place your order via phone.

We ask that you keep your information as up-to-date as possible so you may get the maximum benefit from us.

For questions related to updating or changing your account information, please send a request to marketing@challengerlifts.com, or call 800-648-5438.

You have the right to ask us not to send you marketing communications. We will usually inform you (before collecting the personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect personal information. You can also exercise the right to prevent such processing at any time by:

CookieNameDescriptionMore information
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.Type: Necessary
Google_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, and campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.Duration: 2 years
Type: Analytics
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.Duration: 1 day
Type: Analytics
_gatThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.Duration: 1 minute
Type: Performance
AWSAWSALBAWSALB is a cookie generated by the Application load balancer in the Amazon Web Services. It works slightly different from AWSELB.Duration: 1 week
Type: Other
AWSALBCORSnullDuration: 1 week
Type: Other

Except for essential cookies, all cookies will expire after 2 years.

If you have concerns or questions about this Privacy Policy or you believe that the applicable data protection legislation or this policy has not been followed, then you should raise the matter with our Data Protection Manager at DataProtectionManager@snapon.com .  

We reserve the right to modify this Privacy Policy at any time and without prior notice, subject to applicable legal requirements to notify you or obtain your consent. We will post any changes on our website so please check regularly for the most recent version of our Privacy Policy. This version is dated, 10/12/2020.

This site contains links to other sites. Please be aware that We are not responsible for the content or privacy practices of those sites, and our Privacy Policy does not apply to information collected from you by those sites. We encourage you to read the privacy statements of each site that collects information from you. When you are leaving our site via a link to interact with a site that is not governed by our Privacy Policy, a new browser window will open. If your interaction with our site will require sending your information to a third-party site that is not governed by our privacy policy, We will clearly inform you before your information is sent.